Proposed enforcement guidelines for the National Consumer Commission (the NCC)

On 18 February 2011, the NCC published in Government Gazette 34039, draft enforcement guidelines  for the NCC. This was published in terms of the CPA. Interested parties were invited to submit their written comments on or before 10 March 2011. From the NAB’s point of view, as much as  these guidelines are merely guidelines, we believe the overlap that exists between the NCC and other regulatory authorities, particularly ICASA has a potential of creating some confusion amongst consumers.

• Submitted to: DTI